Help Center

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Help Center

FAQs

FAQs

Get quick answers to common questions and concerns in our comprehensive FAQ section.

Using Wahool

What is Wahool?

What is the difference between dropshipping and affiliate marketing?

How do I earn income with the Wahool?

How and when do I get paid using Wahool?

Is Wahool really free to use?

What are Wahool Choice products?

Do you provide free product samples?

Do you provide custom white labeling services?

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Shipping & Returns

How does shipping work when a customer orders from my shop?

What is the customer refund policy on orders placed in my shop?

What is your refund policy on product samples?

How does Wahool handle my customer returns & refunds?

What is the refund & exchange process for product samples?

How long does a refund or exchange take to process?

Do you ship orders internationally?

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Products

How many and what types of products does Wahool carry?

How do I share/promote products in my shop?

Do you guarantee that products are always in stock?

Can you tell more about your suppliers?

Orders

What do I do after a customer places an order in my shop?

How do I know when an item has been shipped and delivered to my customer?

How can I, as a shop owner, cancel a customers order before it's shipped?

How do I cancel a wholesale product sample order?

What will my customers package look like?

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